Do you have questions about our products?
Simply use our form "Questions about the article" below the respective product information.
Do you have questions about an order, delivery or invoice that has already been placed?
Send us a short e-mail with your invoice, delivery note or order number in the subject line to: firstname.lastname@example.org
Would you like to discuss a matter briefly by telephone? (in german)
You can reach our customer service from Mo - Thu. from 8:30 am to 16:00 pm and Fr. from 7:30 am to 14:30 pm at
Would you like to send an item for repair?
Please register your repair using our Repair & Exchange form.
You would like to inquire about a repair?
Just answer the cost estimate you received by email. (It is important that the subject with our IM# number is not changed).
You will receive the RMA number if you have registered your product in advance.
Are you a specialist retailer and would like to receive a quotation for the product?
Please send us your request for quotation, including the complete company address: email@example.com
You are a specialised trade and would like to get to know us and our products and would like a product presentation?
Please send us your enquiry, including your complete company address and contact details: firstname.lastname@example.org
The respective area manager will contact you immediately to arrange an appointment and clarify any open questions.
Would you like to support our team?
Under "Karriere & Stellenangebote" (german) you will find all further information.
For all other concerns, you can reach us at the known times by telephone or e-mail.