Service +49 234 9705090 (german)

  free delivery within germany from 50 EUR

  Your specialist > 21 years

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Do you have questions about our products?

Simply use our form "Questions about the article" below the respective product information.
This makes it easier for us to process your request and shortens your waiting time.


Do you have questions about an order, delivery or invoice that has already been placed?

Send us a short e-mail with your invoice, delivery note or order number in the subject line to:


Would you like to discuss a matter briefly by telephone? (in german)

You can reach our customer service from Mo - Thu. from 8:30 am to 16:00 pm and Fr. from 7:30 am to 14:30 pm at
+49 201 38 4 58 60


Would you like to send an item for repair?

Please register your repair using our Repair & Exchange form.
The previous registration considerably shortens the processing time for a repair.
(The form exists in German only)


You would like to inquire about a repair?

Just answer the cost estimate you received by email. (It is important that the subject with our IM# number is not changed).
If you have not yet received a cost estimate, please send your request for repair to: stating the RMA number in the subject line.

You will receive the RMA number if you have registered your product in advance.



Are you a specialist retailer and would like to receive a quotation for the product?

Please send us your request for quotation, including the complete company address:


You are a specialised trade and would like to get to know us and our products and would like a product presentation?

Please send us your enquiry, including your complete company address and contact details:

The respective area manager will contact you immediately to arrange an appointment and clarify any open questions.


Would you like to support our team?

Under  "Karriere & Stellenangebote" (german) you will find all further information.


For all other concerns, you can reach us at the known times by telephone or e-mail.
Contact us - we will be happy to advise you!